Frequently Asked Medical Billing Questions

What can we help you with?

I-Med Claims is a premium medical billing company that offers value-added billing services across the continuum of more than 50 specialties at a surprisingly cost-effective rate. At the same time, we are a one-stop-shop for your medical practice.

The services we offer here at I-Med Claims are:

  • Medical Billing
  • Medical Billing Audit
  • Chronic Care Management
  • Macra Services
  • Remote Patient Devices

We have an expert billing team that takes care of complete Revenue Cycle Management, and denials management to get faster reimbursement after submitting corrected claims on time. Catching up on the denials in time and taking corrective action will control the Account Receivable. Regarding the appeal process, our team is knowledgeable about the filing limit of claims and the filing limit of the appeals.

No, we have specialized billing teams having experience in working on multiple software.

After receiving a superbill from the Providers office, our billing team enters the claim in the system and creates the claims, then it goes through the scrubbing process and gets submitted to the insurance through the clearinghouse. After getting acceptance from the insurance company, we wait for the payment from the insurance. If we receive 1st level or 2nd level rejection, our billing team takes corrective action in time and resubmits the claims. After receiving the paid ERA or EOB, payment has been posted in the system. All denials are also taken care of in time.

We have updated fee schedules and we stay in touch with Providers to make sure that practice is charging enough for all procedures as per CMS guidelines.

We requested practice to give us the data in protected mode (password protected excel sheet or .CSV) so that we can import it into the system. Also, it depends upon the compatibility of the software.

TAT for our company is 24 business hours. As soon as superbills are received, we will be entered into the system within 24 business hours.

We offer customer support during in-office hours (9:00 AM-5:00 PM CST).

With the help of our experienced billing staff and highly qualified managers, we assure the quality of services provided. It helps us maintain the claim acceptance ratio up to 99%.

Yes, we offer a Telehealth billing service, and we have experienced billing teams with extensive and updated knowledge about it.

We provide medical billing services regardless of any clearing house.

Yes, we will. Since we have an experienced billing team taking care of complete RCM, denials are the priority to make corrections and get the reimbursement after submitting corrected claims on time. Catching up on the denials in time and taking corrective action will control the AR.

Initially, it can be a zoom meeting and emails/phone calls at the Provider’s convenience.

Yes, all our billers are HIPAA compliant certified.

Our pricing starts from as low as 2.95%. Further, we charge a small percentage, depending upon the monthly collections of the practice.

Transparency is our core value. We notify Provider’s office through emails with weekly or monthly reports to give them a clear picture of what we have received and submitted.

Yes, this will be our priority to stay in touch with the Provider’s office and keep them aware of what’s going on and what needs to be done.

Our pricing starts from as low as 2.95%. Further, we charge a small percentage, depending upon the monthly collections of the practice. Can I have your best possible call back number to discuss the pricing breakdown in detail?

Weekly or monthly charges report, payment report, and Monthly AR report. Other reports can be provided upon request.

It depends upon the insurance and industry standards, and we don’t let claims sit in the AR for more than 30 days.

Anytime. As soon as you terminate the services of your old biller or old billing company, you can come on board with us. We are always ready to welcome our new clients.

We have specialized digital marketers with hands-on experience in healthcare IT, which can help you rank your practice on top and get more revenue in the shape of more patients.